International Payment Gateway

Terms & conditions


Very Good Collection Ltd (a company registered in England & Wales under number 13159272)


Very Good Collection Limited of International House, 12 Constance Street, London, E16 2DQ, and our licensors, license you, the owner of a website, to access and use:

  • The current version of the Very Good Collection limited website, along with the data supplied with the website, and any accompanying FAQs, our user guide and other documentation provided to you (together referred to as the Website) and any updates, enhancements, modifications or supplements to these; and
  • The payment services and any other services, that you connect to via the Website and the content we (or a third party service provider) provide to you through it (the Services), 

as permitted in these Terms of Use.

Terms of Use

Our Website may allow you to access, use, or interact with third-party websites, apps, content, other products and services. Basically, these consist of: (1) the third party payment processing service that integrate with our Website, and (2) other third party software and services. Please see below for further details.

  1. Stripe payment processing services all payment processing services made available via the Website are provided by a third party called Stripe Payments Europe Limited. In order to use the payment processing services, you will also need to enter into a separate relationship directly with Stripe, at the point when you register for the Website, and on the following terms which apply in addition to these Terms of Use:
  2. Other third party software and services - separate terms and privacy policies may also apply to your use of the Website and Services those separate terms of use are in the form of agreements between us and third party providers (see details in below table), but we will endeavour to pass on any benefit to you under those separate agreements.

The Services referred to below are therefore also governed by the following terms of use and privacy policies:


Stripe Payments Europe Limited card payment services (as mentioned above, these terms apply directly between you and Stripe)

Payment services

Please note that we do not, at any point, directly handle your payments on the Website, nor do we ourselves collect our fees, nor do we access any money on the Website this is all done by our payment services provider (Stripe), who are regulated by the Financial Conduct Authority (FCA).  Our software simply interfaces with the payment services, and sends communications to the payment services provider, so that the payment processing instructions between a contributor, the banks, the Organiser and payment services provider, are reflected in the Website user interface.

Breaches of these Terms of Service

When we consider that a breach of these Terms of Use has occurred, we may take such action as we deem appropriate, including suspending or deleting your account. 

How we will communicate with you. If we need to contact you we will do so by email, using the contact details you have provided to us.

We are not responsible for other websites you link to

The Website and Services may interface with and contain links to other independent websites (including social media platforms) which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any). You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.

Prohibited uses

You must not use the Website or Service in any of the following ways:

  • in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms of Use, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the Website, any Service or any operating system;
  • for the purpose of harming or attempting to harm minors in any way;
  • to bully, insult, intimidate or humiliate any person;
  • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
  • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware;
  • in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and/or

How you can terminate your account

You may terminate your account with us at any time, by choosing to delete your account within the Profile page.

Our rights to end your use of the Website and the Services

We may end your rights to use the Website and Services, or suspend your account, at any time by contacting you if we consider that you have broken these Terms of Use in a serious way. If what you have done can be put right we will give you a reasonable opportunity to do so. We also have the right to terminate these Terms of Use and your Website account if the agreement between you and Stripe for the payment processing services (referred to as the Stripe Connected Account Agreement) is terminated or expires for any reason.

If we end your rights to use the Website and Services:

  • you must stop all activities authorised by these Terms of Use, including your use of the Website and any Services;
  • you must delete or remove the Website from all devices in your possession and immediately destroy all copies of the Website which you have and confirm to us that you have done this; and
  • we may remotely access your devices and remove the Website from them and cease providing you with access to the Services.